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  • How to store sake?
    Most sake should be kept at a dark place and preferably at a low temperature. Regardless of the type of sake, we always recommend putting it in the fridge after opening.
  • What is the shelf life of sake?
    Depending on the types of sake and if kept at low temperature of 5-7°C, sake can last up to 1 year from the bottling date.
  • How soon should I finish after opening the bottle?
    It's recommended to finish within a week after opening as the fragrance and freshness of the sake will be compromised.
  • Does sake go bad?
    The short answer is yes. Unlike wine or spirits, most Japanese sakes should be consumed the sooner the better.
  • How to tell if the sake is bad?
    The chance of an unopened bottle of sake going bad is slim, but an opened bottle that is not stored properly in the fridge can go bad. You may consider discarding the sake when there is... Yellow tint that indicates the oxidation process did quite some damage to the alcohol. Off, rotten, or pungent smell. Unpleasant lumps floating or resting at the bottom of the bottle. Off taste.
  • What does sake taste and smell like?
  • How to pair sake with food?
  • Do you ship to my area?
    We only ship to areas within Singapore using third party delivery service.
  • How long does the shipping take?
    You shall receive the items within 1-3 business days after the order has shipped. All delivery lead times are estimated.
  • How much is the shipping cost?
    We charge a flat rate of S$15 for orders below S$99. For orders over S$99 is Free Delivery.
  • What to do if I’m going to miss the last delivery attempt?
    If you wish to reschedule your delivery, please contact us asap, but there's no guarantee that your request will be complied. You may need to pay a reshipment fee.
  • Can I pick up the order myself?
    Yes, but by appointment only. Please select the "pickup" option during checkout. We will contact you via email or phone to schedule a pickup date and time with you.
  • Can I cancel my order?
    Order cancellation can be requested by contacting us before shipping is arranged. Any cancellation request made after shipping is arranged will be disregarded without any refund.
  • When will I receive the refund after cancelling my order?
    You shall receive the credit within 14 to 18 business days once the refund request has been confirmed.
  • Can I return the sake?
    As sake is a consumable good, we do not accept returns. If for some reason your sake delivery was damaged or lost during shipping you have 3 days from the date of the delivery to notify us, and we will ship the product again or provide for an exchange of equal value at our discretion, depending on the availability. Photographic proof or additional information may be requested for further investigation to justify.
  • What payment methods do you accept?
    We only accpet PayNow, Debit Card, and Credit Card. Cash On Delivery (COD) is not available.
  • When can I find your Terms & Conditions?
    You can read them here.
  • Where can I find your Privacy Policy?
    You can read them here.
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